Freshdesk

Use the Freshdesk node to automate work in Freshdesk and integrate Freshdesk with other applications. Mosaic Workflows has built-in support for a wide range of Freshdesk features, including creating, updating, deleting, and getting contacts and tickets.

On this page, you'll find a list of operations the Freshdesk node supports and links to more resources.

Credentials

Refer to Freshdesk credentials for guidance on setting up authentication.

Basic Operations

  • Contact
    • Create a new contact
    • Delete a contact
    • Get a contact
    • Get all contacts
    • Update a contact
  • Ticket
    • Create a new ticket
    • Delete a ticket
    • Get a ticket
    • Get all tickets
    • Update a ticket