Freshdesk
Use the Freshdesk node to automate work in Freshdesk and integrate Freshdesk with other applications. Mosaic Workflows has built-in support for a wide range of Freshdesk features, including creating, updating, deleting, and getting contacts and tickets.
On this page, you'll find a list of operations the Freshdesk node supports and links to more resources.
Credentials
Refer to Freshdesk credentials for guidance on setting up authentication.
Basic Operations
-
Contact
- Create a new contact
- Delete a contact
- Get a contact
- Get all contacts
- Update a contact
-
Ticket
- Create a new ticket
- Delete a ticket
- Get a ticket
- Get all tickets
- Update a ticket