# Freshdesk node

Use the Freshdesk node to automate work in Freshdesk and integrate Freshdesk with other applications. Automated Workflows has built-in support for a wide range of Freshdesk features, including creating, updating, deleting, and getting contacts and tickets.

On this page, you'll find a list of operations the Freshdesk node supports and links to more resources.

Credentials
Refer to [Freshdesk credentials](/guides/automated-workflows/integrations/builtin/credentials/freshdesk) for guidance on setting up authentication.

## Operations

* Contact
  * Create a new contact
  * Delete a contact
  * Get a contact
  * Get all contacts
  * Update a contact
* Ticket
  * Create a new ticket
  * Delete a ticket
  * Get a ticket
  * Get all tickets
  * Update a ticket