# Help Scout node

Use the Help Scout node to automate work in Help Scout, and integrate Help Scout with other applications. Automated Workflows has built-in support for a wide range of Help Scout features, including creating, updating, deleting, and getting conversations, and customers.

On this page, you'll find a list of operations the Help Scout node supports and links to more resources.

Credentials
Refer to [Help Scout credentials](/guides/automated-workflows/integrations/builtin/credentials/helpscout) for guidance on setting up authentication.

## Operations

* Conversation
  * Create a new conversation
  * Delete a conversation
  * Get a conversation
  * Get all conversations
* Customer
  * Create a new customer
  * Get a customer
  * Get all customers
  * Get customer property definitions
  * Update a customer
* Mailbox
  * Get data of a mailbox
  * Get all mailboxes
* Thread
  * Create a new chat thread
  * Get all chat threads


## What to do if your operation isn't supported

If this node doesn't support the operation you want to do, you can use the [HTTP Request node](/guides/automated-workflows/integrations/builtin/core-nodes/ts-wf-nodes-base.httprequest) to call the service's API.

You can use the credential you created for this service in the HTTP Request node:

1. In the HTTP Request node, select **Authentication** > **Predefined Credential Type**.
2. Select the service you want to connect to.
3. Select your credential.