External service integration

One of the powerful features of Mosaic Orchestration is the ability to call external services as part of the journey. These external service calls are configured through the orchestration external connection GUI.

The configuration options allow the definition of:

• URL, headers, and HTTP methods.
• Authorization methods and response transformations.

The journey can interact with external HTTP services, allowing for seamless integration with systems like fraud detection, email verification, third-party identity providers (OIDC), payment gateways, or any custom API. These integrations provide real-time data, validation, and decision-making support, enhancing both user experience and security outcomes.

For more information on integrating with external services, you can explore Web Service Function for general HTTP services, or Custom OIDC Provider for integrating external identity providers.