Send an SMS
Sends an SMS to a list of recipient phone numbers.
Description
This step enables sending an SMS to the user's device. A recipient is specified using an expression that evaluates to phone number at runtime. Both the message and 'from' can include dynamic content, allowing for customization based on your journey’s context. When executed, the action sends an SMS with the specified message and from text is sent to the recipient phone number. For example, when registering a new device, you can send an SMS notification to the user's phone number.
To send SMS, configure Custom Web Service to handle SMS distribution.
Configuration
| Parameter | Description |
|---|---|
| Recipient | An expression that resolves to a phone number. |
| Message | The content of the SMS to send. Supports dynamic content through interpolation. |
| From | The sender of the SMS. Supports dynamic content through interpolation. |
| SMS service | Select the SMS service from the list of external connections. If the list is empty, create a connection (Journey Tools > External connections). |
Example
For example, the HR agency sends a personalized SMS to a person as a follow-up after the meeting.
From: S{hrName} from ${agency}
Message: Hi ${name}, it was a pleasure talking to you. In the next couple of days, will get back to you with more details about ${position} position at ${company}.