Organization admin portal

The Organization admin portal is a self-service portal where org admins manage their own organization's members, roles, and managed child organizations — without needing access to the main Admin Portal.

The portal URL is specific to your organization and is set up in Configure B2B — Org admin portal domain. Once configured, the URL follows the pattern <your-subdomain>.org.sbx.transmitsecurity.io.

When you log in, you see only the applications and organizations for which you have access privileges.

In the Organization admin portal, go to Members to view and manage your organization's members.

You can filter the member list by:

• Status: Active, Suspended, Pending
• Roles: filtered by organization member roles only (not app-level member roles)

In the Organization admin portal, go to Members and click +Add member. A dialog opens with the following fields:

• Assigned application (required): Select the application this member will access.
• Email (required): Primary identifier for the member. Used for invite, sign-in, and org routing.
• Send invitation to user: Check this to send the member an invitation email upon saving. Requires the invite flow to be configured.
• Phone number: Contact number for the member profile.
• Assign roles (required): Select one or more organization member roles for this member (e.g. Organization admin, Organization member). See View available roles for the full list.
• Assign temporary password: Toggle on to assign a temporary password to the member.
• Default language: Preferred language for the experience.

In the Organization admin portal, go to Members and open the ⋮ menu next to a member for the following actions:

• Member details: View and edit the member's profile fields.
• Assign roles: Update the organization member roles assigned to this member.
• Suspend: Suspend the member's access. A suspended member cannot sign in until their access is restored.
• Terminate sessions: End all active sessions for this member.
• Reset password: Send the member a password reset email.
• Resend invitation: Resend the invitation email, in case the original expired or was not received.
• Manage passkey credentials: View and remove passkey credentials registered by this member.
• Remove member from app: Remove the member's access to the application within this organization.

In the Organization admin portal, go to Roles to view the organization member roles available in this organization. This section is read-only — roles are defined at the platform level and cannot be created or modified here.

The available roles are:

• Organization admin: Enables managing members and performing administrative tasks.
• Managed Organization Creator: Enables creating managed organizations in the portal.
• Organization member: Basic member role.
• Restricted Security Officer: Manages members only, with no access to app usage.
• Restricted Org Admin: Manages regular app users.
• Restricted Managed Org Creator: Can create managed organizations only.

In the Organization admin portal, go to Managed organizations to provision and manage child organizations under the current organization.

In the holiday booking example, the Retail travel agency org admin uses this section to provision regional branches such as New York branch and give them access to the platform.

Click +Add organization to create a new managed child organization:

• Organization name (required): Display name for the organization.
• Domains (required): One or more email domains associated with this org (e.g. branch.com).