# Microsoft Dynamics CRM node

Use the Microsoft Dynamics CRM node to automate work in Microsoft Dynamics CRM, and integrate Microsoft Dynamics CRM with other applications. Automated Workflows has built-in support for  creating, updating, deleting, and getting Microsoft Dynamics CRM accounts.

On this page, you'll find a list of operations the Microsoft Dynamics CRM node supports and links to more resources.

Credentials
Refer to [Microsoft credentials](/guides/automated-workflows/integrations/builtin/credentials/microsoft) for guidance on setting up authentication.

## Operations

* Account
  * Create
  * Delete
  * Get
  * Get All
  * Update


## What to do if your operation isn't supported

If this node doesn't support the operation you want to do, you can use the [HTTP Request node](/guides/automated-workflows/integrations/builtin/core-nodes/ts-wf-nodes-base.httprequest) to call the service's API.

You can use the credential you created for this service in the HTTP Request node:

1. In the HTTP Request node, select **Authentication** > **Predefined Credential Type**.
2. Select the service you want to connect to.
3. Select your credential.