Customer.io credentials
You can use these credentials to authenticate the following nodes with Customer.io.
Prerequisites
Create a Customer.io account.
Supported authentication methods
- API Key
Related resources
For detailed API reference documentation for each API, refer to the Track API documentation and the App API documentation.
Using API key
To configure this credential, you'll need:
-
A
Tracking API Key
: For use with the
Track API
at
https://track.customer.io/api/v1/
. See the FAQs below for more details. -
Your
Region
: Customer.io uses different API subdomains depending on the region you select. Options include:
- Global region : Keeps the default URLs for both APIs; for use in all non-EU countries/regions.
-
EU region
: Adjusts the Track API subdomain to
track-eu
and the App API subdomain toapi-eu
; only use this if you are in the EU.
- A Tracking Site ID : Required with your Tracking API Key
-
An
App API Key
: For use with the
App API
at
https://api.customer.io/v1/api/
. See the FAQs below for more details.
Refer to the Customer.io Finding and managing your API credentials documentation for instructions on creating both Tracking API and App API keys.
Why you need a Tracking API Key and an App API Key
Customer.io has two different API endpoints and generates and stores the keys for each slightly differently:
The Track API requires a Tracking Site ID; the App API doesn't.
Based on the operation you want to perform, Mosaic Workflows uses the correct API key and its corresponding endpoint.