# Freshworks CRM credentials

You can use these credentials to authenticate the following nodes:

- [Freshworks CRM](/guides/automated-workflows/integrations/builtin/app-nodes/ts-wf-nodes-base.freshworkscrm)


## Prerequisites

Create a [Freshworks CRM](https://www.freshworks.com/freshsales-crm/) account.

## Supported authentication methods

- API key


## Using API key

To configure this credential, you'll need:

- An **API Key**: Refer to the [Freshworks CRM API authenticaton documentation](https://developers.freshworks.com/crm/api/#authentication) for detailed instructions on getting your API key.
- Your Freshworks CRM **Domain**: Use the subdomain of your Freshworks CRM account. This is part of the URL, for example `https://<subdomain>.myfreshworks.com`. So if you access Freshworks CRM through `https://transmit.myfreshworks.com`, enter `transmit` as your **Domain**.