Skip to content

About Mosaic activity events

Mosaic captures activity events across your applications—whether triggered via APIs, SDKs, Journeys, or the Admin Portal—to give you visibility into identity-related actions for monitoring, auditing, and compliance.

Access and analyze activity events

You can access activity events through multiple channels, depending on your needs:

  • Admin Portal: For in-portal filtering, search, and analysis:

    • User activity dashboard: allows reviewing user actions like logins, password resets, and verification sessions. Additionally, it includes journey interaction events.
    • Admin activity dashboard: allows reviewing configuration changes made through the Admin Portal or APIs.
    • Journey analytics dashboard: focuses on journey-related events and allows in-depth research of how your journeys perform at scale.
  • Event streaming: For exporting events to third-party systems

Journey events (cis)

To learn how to search and analyze these events in the Admin Portal, refer to Journey analytics.

Event typeDescription
Journey startedA journey was initiated.
Sub-journey startedA sub-journey was initiated.
Journey completed successfullyA journey or sub-journey has completed successfully.
Journey completed unsuccessfullyA journey or sub-journey has completed unsuccessfully.
Step startedA journey or sub-journey step was initiated successfully.
Step completedA journey or sub-journey step has completed successfully. May include rich event data, for more see Report event data
Custom eventAn event recorded as a result of the Log custom event step execution. This event includes custom data sent from the journey.
External connection callA external connection was invoked.

User management and authentication events (cis)

To learn how to search and analyze these events in the Admin Portal, refer to View user activity events.

Event typeDescription
User logoutA user logged out.
Create user failureA user creation attempt failed.
Add passwordA password was added to a user account.
Authentication succeededA user successfully authenticated.
SMS sentAn SMS message was sent.
User loginA user successfully logged in.
Create userA new user was created.

Identity Verification events (verify)

To learn how to search and analyze these events in the Admin Portal, refer to View user activity events.

Event typeDescription
Session startedIndicates starting a verification session.
Consent approvedIndicates saving consent info.
Verification completedA verification process was completed.
Face auth session completedA face authentication session was completed.
Verification status updatedIndicates the status of the internal verification process.
Image uploaded infoIndicates an image upload, including metadata information (processing time, etc.).
ErrorIndicates an error on frontend, such as "something went wrong" page.
Sdk process completedAn SDK process was successfully completed.
Session deletedIndicates a session deletion (via API or by retention).
Session createdIndicates creating a new verification session.
Image capture clickedAn image capture action was triggered.
Image uploadedAn image was uploaded.
Page loadedIndicates a page load.
Deny by restriction criterionIndicates the verification was rejected based on restriction criteria.
Read image dataImage data was accessed.
Allow by restriction criterionIndicates the verification can continue according to the restriction criteria.
Verification startedA verification process was initiated.
User action performedIndicates an action was performed by the user, such as a button click.
RedirectIndicates redirection to callback URL.
Face auth session startedA face authentication session was initiated.
Check image qualityIndicates checking the image quality after capturing an image.

Fraud Prevention events (risk)

To learn how to search and analyze these events in the Admin Portal, refer to View user activity events.

Event typeDescription
Risk recommendationRisk recommendation given to a user action

Admin events

To learn how to search and analyze these events in the Admin Portal, refer to View admin activity events for filtering and grouping user logs.

Event typeDescription
add_adminA new admin user was created
admin_create_tenantA new tenant was created
admin_loginAn admin user logged in
admin_logoutAn admin user logged out
admin_update_tenantThe tenant was modified
admin_update_userAn admin modified a user
admin_recovery_otp_code_generatedAn admin generated a temporary access code for a user via the Admin Portal or journeys
create_api_tokenAn API token was created
enable_app_specific_signing_keyToken signing with an app-specific key was enabled
disable_app_specific_signing_keyToken signing with an app-specific key was disabled
create_appAn new app was created
create_mgmt_appA new management app was created
create_userA new user was created
delete_api_tokenAn API token was deleted
delete_appAn app was deleted
delete_mgmt_appA management app was deleted
delete_userA user was deleted
edit_auth_settingsAn app's authentication settings were modified
edit_general_settingsGeneral settings were modified
remove_adminAn admin user was removed
update_appAn app was modified
update_mgmt_appA management app was modified
edit_preview_policyA preview policy was modified
push_policy_to_productionA preview policy was pushed to production
Admin login outside ip allowlistAn admin user logged in from an IP address outside the configured allowlist
Admin Magic Link login during SSOAn admin user logged in via magic link while SSO was enforced