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About Mosaic activity events

Mosaic captures activity events across your applications—whether triggered via APIs, SDKs, Journeys, or the Admin Portal—to give you visibility into identity-related actions for monitoring, auditing, and compliance.

Access and analyze activity events

You can access activity events through multiple channels, depending on your needs:

  • Admin Portal: For in-portal filtering, search, and analysis:

    • User activity dashboard: allows reviewing user actions like logins, password resets, and verification sessions. Additionally, it includes journey interaction events.
    • Admin activity dashboard: allows reviewing configuration changes made through the Admin Portal or APIs.
    • Journey analytics dashboard: focuses on journey-related events and allows in-depth research of how your journeys perform at scale.
  • Event streaming: For exporting events to third-party systems

Journey events (cis)

To learn how to search and analyze these events in the Admin Portal, refer to Journey analytics.

Event typeDescription
Journey startedA journey was initiated.
Journey completed successfullyA journey has completed successfully.
Journey completed unsuccessfullyA journey has completed unsuccessfully.
Step startedA journey step was initiated successfully.
Step completedA journey step has completed successfully.
Custom eventA event recorded as a result of the Log custom event step execution. This event includes custom data sent from the journey.
External connection callA external connection was invoked.

User management and authentication events (cis)

To learn how to search and analyze these events in the Admin Portal, refer to View user activity events.

Event typeDescription
User logoutA user logged out.
Create user failureA user creation attempt failed.
Add passwordA password was added to a user account.
Authentication succeededA user successfully authenticated.
SMS sentAn SMS message was sent.
User loginA user successfully logged in.
Create userA new user was created.

Identity Verification events (verify)

To learn how to search and analyze these events in the Admin Portal, refer to View user activity events.

Event typeDescription
Session startedIndicates starting a verification session.
Consent approvedIndicates saving consent info.
Verification completedA verification process was completed.
Face auth session completedA face authentication session was completed.
Verification status updatedIndicates the status of the internal verification process.
Image uploaded infoIndicates an image upload, including metadata information (processing time, etc.).
ErrorIndicates an error on frontend, such as "something went wrong" page.
Sdk process completedAn SDK process was successfully completed.
Session deletedIndicates a session deletion (via API or by retention).
Session createdIndicates creating a new verification session.
Image capture clickedAn image capture action was triggered.
Image uploadedAn image was uploaded.
Page loadedIndicates a page load.
Deny by restriction criterionIndicates the verification was rejected based on restriction criteria.
Read image dataImage data was accessed.
Allow by restriction criterionIndicates the verification can continue according to the restriction criteria.
Verification startedA verification process was initiated.
User action performedIndicates an action was performed by the user, such as a button click.
RedirectIndicates redirection to callback URL.
Face auth session startedA face authentication session was initiated.
Check image qualityIndicates checking the image quality after capturing an image.

Fraud Prevention events (risk)

To learn how to search and analyze these events in the Admin Portal, refer to View user activity events.

Event typeDescription
Risk recommendationRisk recommendation given to a user action

Admin events

To learn how to search and analyze these events in the Admin Portal, refer to View admin activity events for filtering and grouping user logs.

Event typeDescription
addAdminA new admin user was created
adminCreateTenantA new tenant was created
adminLoginAn admin user logged in
adminLogoutAn admin user logged out
adminUpdateTenantThe tenant was modified
adminUpdateUserAn admin modified a user
createApiTokenAn API token was created
enableAppSpecificSigningKeyToken signing with an app-specific key was enabled
disableAppSpecificSigningKeyToken signing with an app-specific key was disabled
createAppAn new app was created
createMgmtAppA new management app was created
createUserA new user was created
deleteApiTokenAn API token was deleted
deleteAppAn app was deleted
deleteMgmtAppA management app was deleted
deleteUserA user was deleted
editAuthSettingsAn app's authentication settings were modified
editGeneralSettingsGeneral settings were modified
removeAdminAn admin user was removed
updateAppAn app was modified
updateMgmtAppA management app was modified
editPreviewPolicyA preview policy was modified
pushPolicyToProductionA preview policy was pushed to production