About Mosaic activity events

Mosaic captures activity events across your applications—whether triggered via APIs, SDKs, Journeys, or the Admin Portal—to give you visibility into identity-related actions for monitoring, auditing, and compliance.

Access and analyze activity events

You can access activity events through multiple channels, depending on your needs:

  • Admin Portal : For in-portal filtering, search, and analysis:
    • User activity dashboard: allows reviewing user actions like logins, password resets, and verification sessions. Additionally, it includes journey interaction events.
    • Admin activity dashboard: allows reviewing configuration changes made through the Admin Portal or APIs.
    • Journey analytics dashboard: focuses on journey-related events and allows in-depth research of how your journeys perform at scale.
  • Event streaming : For exporting events to third-party systems

Journey events (cis)

To learn how to search and analyze these events in the Admin Portal, refer to Journey analytics.

Event type Description
Journey started A journey was initiated.
Journey completed successfully A journey has completed successfully.
Journey completed unsuccessfully A journey has completed unsuccessfully.
Step started A journey step was initiated successfully.
Step completed A journey step has completed successfully.
Custom event A event recorded as a result of the Log custom event step execution. This event includes custom data sent from the journey.
External connection call A external connection was invoked.

User management and authentication events (cis)

To learn how to search and analyze these events in the Admin Portal, refer to View user activity events.

Event type Description
User logout A user logged out.
Create user failure A user creation attempt failed.
Add password A password was added to a user account.
Authentication succeeded A user successfully authenticated.
SMS sent An SMS message was sent.
User login A user successfully logged in.
Create user A new user was created.

Identity Verification events (verify)

To learn how to search and analyze these events in the Admin Portal, refer to View user activity events.

Event type Description
Session started Indicates starting a verification session.
Consent approved Indicates saving consent info.
Verification completed A verification process was completed.
Face auth session completed A face authentication session was completed.
Verification status updated Indicates the status of the internal verification process.
Image uploaded info Indicates an image upload, including metadata information (processing time, etc.).
Error Indicates an error on frontend, such as "something went wrong" page.
Sdk process completed An SDK process was successfully completed.
Session deleted Indicates a session deletion (via API or by retention).
Session created Indicates creating a new verification session.
Image capture clicked An image capture action was triggered.
Image uploaded An image was uploaded.
Page loaded Indicates a page load.
Deny by restriction criterion Indicates the verification was rejected based on restriction criteria.
Read image data Image data was accessed.
Allow by restriction criterion Indicates the verification can continue according to the restriction criteria.
Verification started A verification process was initiated.
User action performed Indicates an action was performed by the user, such as a button click.
Redirect Indicates redirection to callback URL.
Face auth session started A face authentication session was initiated.
Check image quality Indicates checking the image quality after capturing an image.

Fraud Prevention events (risk)

To learn how to search and analyze these events in the Admin Portal, refer to View user activity events.

Event type Description
Risk recommendation Risk recommendation given to a user action

Admin events

To learn how to search and analyze these events in the Admin Portal, refer to View admin activity events for filtering and grouping user logs.

Event type Description
addAdmin A new admin user was created
adminCreateTenant A new tenant was created
adminLogin An admin user logged in
adminLogout An admin user logged out
adminUpdateTenant The tenant was modified
adminUpdateUser An admin modified a user
createApiToken An API token was created
enableAppSpecificSigningKey Token signing with an app-specific key was enabled
disableAppSpecificSigningKey Token signing with an app-specific key was disabled
createApp An new app was created
createMgmtApp A new management app was created
createUser A new user was created
deleteApiToken An API token was deleted
deleteApp An app was deleted
deleteMgmtApp A management app was deleted
deleteUser A user was deleted
editAuthSettings An app's authentication settings were modified
editGeneralSettings General settings were modified
removeAdmin An admin user was removed
updateApp An app was modified
updateMgmtApp A management app was modified
editPreviewPolicy A preview policy was modified
pushPolicyToProduction A preview policy was pushed to production